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Protecting online shoppersSelling online is booming and can be great for business. But companies need to make sure that their sites are trustworthy and secure. Margie Sheedy lays out her top e-commerce tips.

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Are you a slave to or are drowning in email? Sharon Williams offer some tips for email inbox overload. Do work days ever end? Disable your downplayer In praise of testimonials Lessons on being unique

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Finances a mess? Find out how to energise your profit and loss statement... It's not easy being green How to build a loyalty program The eight new rules of customer service Four quick fixes for Google AdWords ads

Small business:
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Starting out checklistFind out how to start a small business from scratch. Setting up your officeFind out what equipment you need to get started. Buy or rent?Find out if you should buy or lease your office premises. Find the right staffHow to find, interview and select the right work force. Sales and marketingA four step guide to marketing and selling your product. Book keepingFind out how to balance your own accounts. Sacking staff membersHow to deal with lay-offs in an economic downturn. Workplace hazardsHow to identify potential hazards to your business.

National Broadband Network: get ready for the ride

source: Margie Sheedy

Asking questions of the proposed National Broadband Network (NBN) is a bit like lining up on Geoffrey Robertson's infamous Hypotheticals show. It could be great for small business. It could be good. It could fall in a heap, depending on who wins the upcoming federal election.

Protecting your e-commerce customers

source: Margie Sheedy

Selling online can be great for business. According to the most recent data from the Australian Bureau of Statistics, internet income for Australian businesses increased by 52 percent in the 12 months to 2008-09. The value of these orders represents $123 billion, up from $81 billion in 2007-08.

10 things I've learnt the second time around

source: Smart Company

Fred Schebesta is well known to SmartCompany readers as an online traffic guru and the former owner of Freestyle Media. But last year he launched his second business, called Hive Empire, which owns CreditCardFinder, HomeLoanFinder and SavingsAccountFinder. We asked Fred to reveal the 10 big lessons he's learnt the second time around.

Growth secrets: The 14 Keys to growth

source: Smart Company

Today SmartCompany launches a special series based on the secrets of high growth companies, from Tom McKaskill's eBook, Ultimate Growth Strategies: A practical guide to engineer high growth into your business. We will continue this series each Friday.

The right internet provider can help your business

source:

It’s hard running a small to medium business. It’s a lot harder when you’re let down by your phone and internet providers. Bewildering products, baffling pricing and painfully slow tech support. So crack out your Blackberries and iPhones and Google 'iiNet Business'.

Tyre kickers or real customers?

source: Smart Company

Assessing new clients and (carefully) keeping the tyre kickers to a minimum is a major challenge for businesses. A young, hungry start up business just doesn’t have years to wait for that next deal.

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