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Positivity: What you project is what you get

Two identical days, each with the same routine. One goes so well, while the other?

Human factors: how to manage people risk in your business

They’re the engine that powers your business, but how do you stop them becoming the risk that puts you under? Craig Donaldson looks at how you can manage people risk.

The value of project post mortems

Project post mortems are great, but only if they’re done right. Here’s how to carry out a review once the dust settles on your project.

Email etiquette: What's your response policy?

I’m a compulsive responder and acknowledger when it comes to emails. I send thank you notes, got it notes, get back to you soon notes, and so on.

Grow your business: Sack a client!

With all this talk of downturn, why not go against the flow and do something radical to grow your business? A client of mine did and she’s still reaping the benefits. If you work with anyone who drives you nuts, you’d best read on. One side-effect of these tricky times is the propensity to work with the kinds of clients who, normally, you’d turn your back on.

Positive feedback breeds confidence

A friend described to me today how his 23 year old son turned a corner recently through receiving positive feedback when working in a computer shop.

Liar, liar: Top 25 lies told by freelancers and clients

Do you want to express yourself better in your business writing? Then tidy up your sentences. Looking closely at sentence length and structure will help make your words work for you.

10 ways to boost morale and productivity

It's hard to have happy, productive staff in a climate when the bad news just keeps on rolling. The good news is, there are cheap and easy ways to increase productivity (and smiles) in the workplace.

Get ready now to avoid unfair dismissal claims

Companies should review the performance of existing staff and determine whether disciplinary action needs to be taken before the changes to unfair dismissal laws come into affect on 1 July.

Five steps to managing anxiety

Some of the small business owners I work with are feeling more anxious than usual. This is not surprising as these are unsettling times, so here are five steps to help you with managing anxiety.

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Business advice: Your Business SuccessEach week Your Business Success showcases a different Australian business and brings in industry experts to advise the business owners. Your Business Success web site.

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