View articles by topic
Recently I was involved in a panel discussion on the importance of ‘Making an impression’.
Two identical days, each with the same routine. One goes so well, while the other?
Recently I got a call from one of those super-popular people. You know the type: thousands of ‘followers’, stacks of ‘connections’ and squillions of ‘friends’. Boy did I feel special. Not for long.
They’re the engine that powers your business, but how do you stop them becoming the risk that puts you under? Craig Donaldson looks at how you can manage people risk.
One of the joys of writing copy for different industries is that I can spot the cliches from a mile.
It’s easy to criticise large institutions for their bureaucratic processes and customer service shortcomings.
Whether you’re a shooting star on the ascent or plummeting back down to earth with a thud, in the age of personal recommendation, public perception could see your business doing a u-turn in an instant.
We all love a good story, so how can we use stories in our marketing material?
It's that time of the year again - with just 77 sleeps until Christmas, it's time for online retailers to start panicking about their key selling period.
It’s sometimes said that a website is a salesperson that never sleeps.